- Delivery Prices & Terms -

FREE UK & INTERNATIONAL DELIVERY

UK orders over £150.00 qualify for free delivery via our UK Mail Tracked 3 to 5 working day delivery. If you want your items faster you can upgrade to one of the shipping options below. International orders over £200.00 are eligible for free shipping.

UK Delivery Options
UK Mail Tracked | 3 to 5 working days | £5.00
UK Mail Tracked Express | 1 to 2 working days | £6.50
UK Mail Weekday Pre 9AM Tracked Express Delivery (you must order before 12pm Monday to Thursday | £15.50
UK Mail Saturday AM Tracked Delivery (You must order before 12pm Friday ) | £20.00

Delivery to Europe and Rest of World
DHL Tracked Express | 3 to 5 working days delivery | Price dependent on location - see below.

FREE UK RETURNS
UK orders can be returned for exchange or refund free of charge, click here for more return info.

Noose and Monkey are happy to offer an exchange or refund on items returned in a resalable condition. Returns must be received within 14 days of receipt.

Click here for our returns terms.

Shipping Information

We use UKMail and DHL as our couriers and offer a multitude of UK services, or an express worldwide service.

Once your parcel is collected from our warehouse, it is in the safe hands of UKMail or DHL.  You will receive a shipping confirmation email with details of your shipment and tracking number. You can track your order using your Noose and Monkey account or by using your tracking number on your corresponding courier's websites. 

For UKMail shipment tracking, please visit: UKMail

For DHL shipment tracking, please visit: DHL 

If you place your order before 12pm, it will be processed the same day and dispatched. We begin to process orders at 12pm Monday - Friday. Ensure you order before this time if your order is time sensitive. We do not process or ship orders on Saturday, Sunday or bank holidays.

Please allow extra processing and delivery times during our sale periods. These times are extremely busy and we will dispatch your orders as soon as we possible can working around our processing times.

Please be aware that all orders placed from outside of the European Union may be subject to an import tax charge. This is required by law. We cannot mark the value down of any packages nor give a speculative import tax charge value.

Unfortunately, due to security issues, DHL cannot currently ship to Russia. We can not provide an alternative courier for Russian shipments. Our apologies for any inconvenience caused. 

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