Christmas Deliveries & Extended Returns
Christmas is nearly here – to get your orders in time please check below to find out the last day you can shop in your country to receive your order before Christmas. Dates may be subject to unforeseen changes, so please check back as your delivery cut-off approaches.
Delivery charges, cut-off times and postcode restrictions may apply. More info at checkout.
UK CUSTOMERS
The cut off for UK NEXT WORKING DAY delivery is 12 noon Thursday 20th December.
The cut off for UK Standard Tracked Delivery (free for orders over £50) is 12 noon Wednesday 19th December.
Please note: Saturday delivery services will not be available over the holidays.
USA CUSTOMERS
Order before 12 noon (GMT) 19th December for pre-Christmas delivery.
EU CUSTOMERS
If you live in the EU we recommend placing your order before 12 noon (GMT) Wednesday 19th December.
REST OF THE WORLD
If you live outside of the UK, USA and EU we recommend placing your order before 12 noon (GMT) Thursday 13th December.
EXTENDED RETURNS
If you're worried about unwanted gifts don't sweat, we have extended our returns period and you have until the 31st of January 2019 to return items. Please note any items returned later than 31st January 2019 will be sent back to the customer. Applies to orders placed 15th November to 24th December only.
For further information please contact our Customer Service team on (+44) 0207 6045 946 Monday to Friday from 9am to 5.30pm GMT.
FREE UK & INTERNATIONAL DELIVERY
Mainland UK orders over £50.00 qualify for free delivery via UKMail or DHL Tracked 3 to 5 working day delivery. If you want your items faster you can upgrade to one of the UK shipping options below.
UK orders can be returned free of charge via Collect+. Click here for more info.
Free global shipping via DHL Air Express is available for all International orders over £100.
UNITED KINGDOM
UK Standard Tracked Delivery | 2 to 5 working days | £5
UK Express Tracked Next Weekday Delivery | £7
UK Weekday Pre 9AM Tracked Delivery (Order before 12 noon Monday to Thursday) | £15
UK Saturday Tracked Delivery (Order before 12 Noon Friday) | £15
UK Saturday Pre 10.30AM Tracked Delivery (Order before 12 Noon Friday) | £20
Free shipping is available for UK orders over £50.
USA, CANADA & AUSTRALIA
USA | DHL Worldwide Air Express 3 to 5 Days | £20
Canada | DHL Worldwide Air Express 3 to 5 Days | £25
Australia | DHL Tracked Express | 3 to 5 working days delivery | £30
Free shipping is available for orders over £100.
EU & EFTA DESTINATIONS
EU & EFTA | DHL Worldwide Air Express 3 to 5 Days | From £10 to £25
Free shipping is available for orders over £100.
REST OF THE WORLD
Rest of the World | DHL Tracked Express | 3 to 5 working days delivery | £40
Free shipping is available for orders over £100.
MORE SHIPPING INFORMATION
Click here for more shipping information.
FREE UK RETURNS
UK orders can be returned free of charge via Collect+ for a refund, click here for more info.
INTERNATIONAL RETURNS
Click here for International returns.
RETURNS POLICY
Twisted Tailor are happy to offer a refund for items returned in a resalable condition. Returns must be received within 28 days of receipt and may take up to 14 working days to be processed. Click here for our returns terms.
